Refunds

We understand the importance of fair refund policies in ensuring customer satisfaction. Our approach to managing refunds is detailed below:

1. How to request a refund:

If you're unhappy with a service you've purchased, you can ask for a refund directly from your account dashboard. We usually process refund requests within 5-10 business days.

2. Reviewing your request:

After we get your refund request, our team looks into why you're asking for a refund, the service you got, and any other feedback or problems you've shared.

3. The outcome of your request:

Once we've reviewed your request, we'll get in touch with you. If we approve your refund, we'll return the money to the method you used to pay.

4. Improving our services:

We always keep an eye on the quality of our services. If we see many refund requests for a particular service, we'll review that service. We may then take steps to make it better, or decide to stop offering the service.

It's crucial to remember that your satisfaction is our priority. We'll do our best to ensure you have a good experience with us. If you're not happy with a service, we urge you to contact us. We're here to assist!

However, it's important to note that if you've accepted a service that's been delivered, we don't offer refunds. By accepting the service, you acknowledge that you're satisfied with the quality and execution. Please consider this carefully before accepting any delivered service.